Privacy policy

PRIVACY POLICY

Last updated: 21 Jan 2026

At Muthassikoottu, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from www.muthassikoottu.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following types of information:

a) Personal Information

  • Name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via third-party payment gateways)

b) Order Information

  • Products purchased

  • Order value

  • GST details required for invoicing

c) Technical Information

  • IP address

  • Browser type and device information

  • Cookies and usage data

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Generate invoices and comply with GST and tax regulations

  • Communicate with you regarding orders, shipping, or customer support

  • Improve our website, products, and user experience

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information.

Your data may be shared only with trusted third parties such as:

  • Payment gateways (for secure transaction processing)

  • Shipping and logistics partners (for order delivery)

  • Government or legal authorities when required by law

All such third parties are obligated to maintain the confidentiality and security of your information.

4. Payment Security

All payments on our website are processed through secure, PCI-DSS-compliant payment gateways.
We do not store or have access to your complete debit card, credit card, or UPI details.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functionality

  • Understand user behavior and improve performance

  • Support analytics and marketing services (such as Meta or Google)

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Retention

We retain personal and order information only for as long as necessary to:

  • Fulfill orders

  • Maintain business and accounting records

  • Comply with tax, legal, and regulatory requirements

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your data (subject to legal and regulatory obligations)

To exercise these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, policies, or content of such external sites.

9. Children’s Privacy

Our products and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

10. Business & GST Information

Marketed by:
Muthassikoottu
6/363, Kohinoor, Thenhippalam (PO)
Malappuram, Kerala – 673636, India

GSTIN: 32BNTPT9668Q1ZH

Manufactured by:
AR Herbals LLP
Calicut, Kerala – 673571, India

11. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📞 Phone: +91 8891579878
✉️ Email: kamalabhai40@gmail.com
🌐 Website: www.muthassikoottu.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised effective date.