Terms of service

TERMS OF SERVICE

Last updated: 21 Dec 2025

Welcome to Muthassikoottu. These Terms of Service (“Terms”) govern your access to and use of www.muthassikoottu.com (the “Website”) and the purchase of products from us. By accessing or using our Website, you agree to be bound by these Terms.

1. BUSINESS INFORMATION

This Website is operated by Muthassikoottu.

Marketed by:
Muthassikoottu
6/363, Kohinoor, Thenhippalam (PO),
Malappuram, Kerala – 673636, India

GSTIN: 32BNTPT9668Q1ZH

Products sold on this Website are manufactured by AR Herbals LLP, Calicut, Kerala – 673571, India, under a valid manufacturing license.

2. ELIGIBILITY

By using this Website, you confirm that:

  • You are at least 18 years of age, or

  • You are using the Website under the supervision of a parent or legal guardian

3. PRODUCT INFORMATION

  • All products listed are intended for external use only

  • Product descriptions, images, and information are provided for general informational purposes

  • Results may vary from person to person

  • We reserve the right to modify or discontinue products at any time without notice

4. PRICING & GST

  • All prices displayed on the Website are inclusive of applicable GST, unless stated otherwise

  • Applicable taxes are calculated at checkout as per Indian GST laws

  • HSN code for hair care products: 3305 (for invoicing purposes)

5. ORDERS & PAYMENT

  • Orders placed through the Website are subject to acceptance and availability

  • We reserve the right to cancel any order due to pricing errors, stock unavailability, or suspected fraud

  • Payments are processed securely through third-party payment gateways

  • We do not store your payment information

6. SHIPPING & DELIVERY

  • Orders are processed within 1–2 business days

  • Delivery timelines may vary based on location and courier partner

  • Any delivery delays due to external factors are not under our control

For more details, please refer to our Shipping Policy.

7. RETURNS & REFUNDS

  • Opened or used products are not eligible for return

  • Refunds or replacements are applicable only in cases of damaged, leaked, or incorrect products

  • All return and refund requests are governed by our Refund & Return Policy

8. USER RESPONSIBILITIES

You agree not to:

  • Use the Website for unlawful purposes

  • Violate any applicable laws or regulations

  • Attempt to disrupt the security or functionality of the Website

  • Misuse product information or content

9. INTELLECTUAL PROPERTY

All content on this Website, including text, images, logos, graphics, and design elements, is the property of Muthassikoottu and is protected under applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. DISCLAIMER & LIMITATION OF LIABILITY

  • Products are provided on an “as is” basis

  • We do not guarantee specific results from product usage

  • Muthassikoottu shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Website

11. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We are not responsible for the content or practices of such websites.

12. TERMINATION

We reserve the right to suspend or terminate access to the Website without notice if these Terms are violated.

13. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Kerala, India.

14. CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

📞 Phone: +91 8891579878
✉️ Email: kamalabhai40@gmail.com
🌐 Website: www.muthassikoottu.com

15. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.